The rise of AI is reshaping industries across the board, and education is no exception. In recent months, companies like Microsoft and Anthropic have launched significant advancements in autonomous AI agent technology, marking a potential shift in how various professions operate. Microsoft has been focusing on integrating AI into healthcare with its Healthcare Agent Service, part of Copilot Studio, allowing healthcare providers to use agents for tasks like appointment scheduling, patient triage, and clinical trial matching. These developments are part of a broader initiative to reduce the administrative load on healthcare professionals, making services more efficient and responsive. Similarly, Anthropic has introduced Claude 3.5, featuring new agentic capabilities that allow AI to use computer interfaces directly, opening new avenues for automation.

What is an AI Agent?
An AI agent is a computer program designed to perform specific tasks automatically. It can learn, make decisions, and take actions based on the information it processes. Essentially, AI agents act like digital assistants that can handle repetitive and routine tasks, allowing professionals to focus on more complex and human-centered activities.

These advances in AI agent technology present intriguing possibilities for school psychology. Imagine if school psychologists could use agents to automate tasks such as data collection, report generation, scheduling meetings, and even communicating reminders with students, parents, and teachers. Currently, school psychologists often face an overwhelming workload dominated by assessments and evaluations, leaving little time for direct mental health support or systemic consultation. AI agents could help rebalance their time, freeing them up to focus more on preventive interventions, counseling, and collaboration with educators to support student well-being.

Consider a hypothetical day in the life of a school psychologist five years from now who has multiple AI agents. The psychologist starts the day reviewing a summary report generated overnight by an AI agent, which has analyzed student progress data and flagged any concerning trends. Another agent has scheduled a series of meetings for the day—an IEP meeting with parents, a consultation with a teacher about behavioral interventions, and a quick check-in with a student receiving counseling. Throughout the day, an AI agent handles administrative tasks: sending out reminders, compiling documentation, and updating student records seamlessly. During a counseling session, the psychologist uses another agent to find suitable resources in real time, providing tailored recommendations for the student's needs.

The AI agent even attends a meeting that the psychologist is unable to join, taking detailed notes and summarizing the key points to fill the psychologist in later. Additionally, another agent manages email communication, responding to routine inquiries and ensuring important messages are flagged, and summarized, for the psychologist's attention.

By the end of the day, the AI agents have completed most of the paperwork, allowing the psychologist to spend their remaining time reflecting on cases and planning interventions. Most of this work can be done without the need to type, using voice-to-voice interaction, meaning that while stuck in traffic on the way home, the school psychologist can still get work done efficiently.

In this future, AI agents serve as crucial allies, not replacements. They help lift the burden of administrative work, enabling school psychologists to prioritize what truly matters—directly supporting students and creating supportive school environments.

Key Takeaways for Busy Readers

• Microsoft & Anthropic AI Advances: Microsoft has integrated AI into healthcare with Copilot Studio, and Anthropic has introduced Claude 3.5 for computer interface automation.

• What is an AI Agent?: AI agents are digital assistants that can learn and perform routine tasks on their own, freeing professionals to focus on complex work.

• Potential in School Psychology: AI agents could automate data collection, report generation, meeting scheduling, and communication, reducing administrative burdens.

• Impact on Daily Practice: AI agents could allow school psychologists to focus more on counseling, preventive interventions, and collaboration by handling routine tasks.

• Hypothetical Future: A school psychologist in five years might use multiple agents for data analysis, scheduling, administrative tasks, meeting attendance, real-time resource finding, and voice-to-voice interaction, freeing up time for direct student support.

• AI Agents as Allies: The role of AI agents is to assist, not replace, school psychologists, enabling them to focus on their core mission—supporting students effectively.